Below is a guide to help you through the ordering process. 1. Product Selection & Pricing
On the left hand side, under the SHOP FOR... menu, select the category and product you are after.
We have selected Butters>Organic Unrefined Cocoa Butter as an example. The base price (circled in red below) is the base price of the product.
Under Bottle Size/Package Size Options, select the desired option. The base size is 250g and is represented by the base price (circled in red). If you select the option with [Add $...], then the additional price will be added to the base price.
Click on button to display the updated price of the bottle size/package size selected.
Enter the Order Quantity.
Add to your shopping cart by clicking the button.
Added to cart popup box appears.
Continue shopping by clicking the button or click the button to checkout.
2. Postage/Shipping Method
Click on the dropdown field for Shipping Rates and select the required shipping rates or shipping method.
Click on button to display the shipping cost. Domestic rates and international shipping rates up to 5kg will be displayed. If rates are still unavailable, try pressing F5 to refresh your screen or pressing CTRL-SHIFT-DEL to clear out your cache.
Proceed to check out.
3. Payment Method
Enter billing and shipping information.
Choose your shipping method. If local pickup is selected, then we will contact you when your order is ready for pickup. Pickup is at our factory in Moorabbin VIC 3189. We require prepayment of the goods and postage costs before we will
despatch your order so please select one of the S&H$ options if you
aren't able to pick up from our premises.
Select payment method. If credit card payment is selected, the payment will go via our payment gateway and will be an instant payment. If bank deposit is selected, then our bank account details will be displayed at the last step of the checkout process. If cash payment on pickup is selected, then only cash payment is accepted when picking up at our Moorabbin premises.
N.B. If you have chosen S&H Costs shipping method or any costed shipping method, DO NOT select Cash Payment on Pickup as this is not offered.
Please allow us 2 to 3 business days to process and pack your order before we despatch. For metropolitan deliveries, allow an additional 1 to 3 days for the parcel to arrive at your destination after despatch. Parcels to the rural areas, please allow an additional 3 to 10 days for the parcels to arrive at the destination.